frequently asked
questions
What is your pricing for custom cakes?
- Custom Cakes start at $140 and go up depending on flavors, serving size, complexity of decoration and other details.
- Cupcakes start at $42 per dozen plus additional options.
- Please contact us for a consultation and individual quote.
When do I pay for the order?
- There is a 50% deposit when you place your order and schedule your pickup time.
- The remaining balance is due 5 days before you pick it up. We cannot release orders without full payment.
NOTE* A late fee of $25 will be applied for any pickup made after the scheduled time.
What is the minimum I can order?
- Cupcakes, donuts, cookies, and cake pops all require a minimum order of 1 dozen.
How far in advance do I need to order?
- We will try to work within your time frame. For availability or last minute orders, please contact us.
- Our specialty baked goods typically require a 2–3 week lead time.
- Wedding Cakes require a minimum of 6 weeks lead time due to the nature of the cake and transportation arrangements.
Do I need to pick up my order?
- Pick up is prefered but we can deliver up to a 40 mile radius from Easton, Pa. for a $20- $40 fee depending on distance of course. All orders besides wedding cakes must be picked up by your scheduled time.
- If pickup is scheduled for Saturday, pickup time should be before 10am.
NOTE* A late fee of $25 will be applied for any pickup made after the scheduled time.
Do you cater to allergen / sensitivities?
- We are not a certified gluten free kitchen. However, we work hard to cater to your specific allergen / sensitivity needs and exercise all reasonable precautions and best practices for the safe preparation of your order.
- Mia & Maddie cares about providing the very best experience for all of our customers.
- Please notify your guests of this risk in cases of severe or life-threatening conditions; we ask to be notified if an unexpected allergic reaction occurs.
NOTE* All orders are produced in a kitchen that has been exposed to milk, eggs, wheat, nuts, soy, and other allergens.
What if my order is ruined when I arrive at home?
- We ensure that your order is made fresh, looks beautiful, and tastes delicious! Once your order is picked up, Mia & Maddie is not responsible for any incidental damage caused in transit.
- Wedding Cakes are considered delivered once they are setup on location.
Do you provide cake tastings?
- Yes. We offer 1-hour tasting appointments for $75.
- Cake Tastings take place at my home and include combinations of cake, filling, and icing, which are sampled in cupcake form.
- During the tasting we will design the perfect cake for your event.
- We ask that you arrive on time to ensure that you are allotted your full hour.
NOTE* Full payment is required to be made when scheduling, as all cupcakes need to be made ahead of time.
Do you deliver?
- Pick up is prefered, but we can deliver up to a 40 mile radius from Easton, Pa. for a $20- $40 fee depending on distance of course. All orders besides wedding cakes must be picked up by your scheduled time.
- If pickup is scheduled for Saturday, pickup time should be before 10am.
- See “Do I need to pick up my order?” for more details.
How do I keep my cake / cupcakes fresh?
- All of our baked goods are made (or finished, for more involved orders) within 24 hours of your scheduled pickup.
- To preserve cakes / cupcakes, tightly wrap them in plastic or keep them in an airtight container and place them in the fridge.
- We recommend that all cakes and cupcakes come to room temperature at least an hour before serving.
What is the cancellation policy?
- Cancellations made within 48 hours of your order will receive a full refund.
- After 48 hours, the 50% deposit is non-refundable. Cancellations will receive a refund of the balance paid, up to 50%.
- Cancellations made within 5 days of your pickup date are not eligible for a refund.
NOTE* Rush / last-minute orders are not eligible to receive a refund if cancelled.
Do you ship your cakes / cupcakes?
- We cannot ship any of our baked goods at this time.